Legal Notice
Name of company
Hobby Hooves
Registered office
Business address available upon request
Contact details
phone: 07707922350
Email: natalie-rae@hobbyhooves.co.uk
VAT no.
NO VAT
Regulatory authority
Hobby Hooves complies with relevant UK safeguarding, data protection and trading regulations.
The owner has basic DBS and completed safeguarding children
PRIVACY POLICY
Updated 29/05/2025
This Privacy Policy explains how Hobby Hooves collects, uses, and protects your information when you visit our website or book a session.
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1. Who We Are
Hobby Hooves is a UK-based business offering hobby horse sessions, events, activities and merchandise for children.
Website: www.hobbyhooves.com
Email: natalie-rae@hobbyhooves.co.uk
Location: Nottinghamshire, UK (operating across the UK)
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2. What Information We Collect
We may collect the following from you:
Parent/guardian name
Email address
Phone number
Payment information (processed securely by third-party services)
Child’s name, age, and chosen hobby horse name (for session registration)
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3. How We Collect It
We collect your information when you:
Book a session
Sign up via forms or email
Contact us
Agree to our session disclaimer or policies
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4. Why We Collect It
We use your information to:
Process bookings and payments
Communicate with you about your booking
Ensure child safety during sessions
Provide customer support
Send important updates (with consent)
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5. How We Store & Protect Your Data
We use secure platforms and take reasonable precautions.
Only trusted team members can access your personal information.
Payment details are not stored by us directly.
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6. Sharing Your Data
We do not sell or share your data with third parties unless:
Required by law
Necessary for booking/payment processing
You give explicit consent
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7. Cookies & Website Tracking
We may use cookies or analytics tools in the future. You will be notified and can opt out when these are added.
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8. Your Rights
You have the right to:
Request a copy of your data
Ask us to correct or delete your information
Withdraw consent for marketing
To do so,
email us at natalie-rae@hobbyhooves.co.uk
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9. Children's Data
We only collect minimal information about children (first name, age, hobby horse name) to run safe and age-appropriate sessions. This is provided by a parent or guardian.
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10. Changes to This Policy
We may update this policy. We’ll post changes on our website and update the "Last updated" date above.
TERMS & CONDITIONS
Updated 29/5/2025
Welcome to Hobby Hooves. By using our website or booking a session, you agree to the following Terms and Conditions. Please read them carefully.
1. About Us
Hobby Hooves is a UK-based business offering hobby horse riding sessions, events, and related activities for children.
Website: www.hobbyhooves.com
Contact:natalie-rae@hobbyhooves.co.uk
2. Booking a Session
- Bookings must be made by a parent or guardian over 18.
- You confirm all information provided is accurate.
- Sessions are filled on a first-come, first-served basis.
3. Payment
- Full payment is required at booking unless otherwise stated.
- Payment is processed securely by third parties. We do not store card details.
4. Cancellations and Refunds
- Cancel more than 48 hours in advance: eligible for refund or reschedule.
- Cancel within 48 hours: no refund, unless at our discretion.
- If we cancel, a new date or refund will be offered.
5. Safety and Supervision
- Children must be supervised unless stated otherwise.
- You must disclose medical conditions.
- We are not liable for injuries unless caused by proven negligence.
6. Code of Conduct
Participants and parents must:
- Respect staff and others
- Use equipment safely
- Follow guidance
7. Photos & Videos
Photos may be taken for promotional use. Consent will be requested. You can opt out by contacting us.
8. Liability
- We are not liable for lost belongings.
- We are not liable for injury unless due to our negligence.
9. Website Use
You agree not to misuse our site or copy its content without permission.
10. Updates
We may update these terms. Changes will be posted here.
11. Contact
Email us at: natalie-rae@hobbyhooves.co.uk
Phone: 07707922350